On January 11, 2018, the program "service robot industry investigation and research" of CCTV-2 financial channel's "transaction time" column interviewed the service-oriented robot online in Shenzhen Bao'an Hospital of traditional Chinese medicine (Group). "Trading time" is a large-scale financial live program broadcast by CCTV for the longest time. This service-oriented robot is developed by Epson intelligent health technology (Shenzhen) Co., Ltd. At the scene of the interview, even children can't bear to love this product with a strong sense of technology, so they can't help trying its functions. The audience expressed great interest in the robot and found it very useful. One interviewee was quoted as saying that "this innovative product will be a revolution for hospitals."
This intelligent medical guidance robot is 1.45 meters high, with two bright "big eyes", and its arm can make greeting etiquette actions. It also integrates a number of artificial intelligence technologies such as far-field speech recognition, dynamic face recognition, natural language processing, motion navigation and machine learning. At present, the robot acts as a medical guidance assistant in the hospital hall, providing daily services such as asking directions, disease guidance, Department recommendation and process consultation for patients. She can provide more standardized guidance services for patients, improve the intelligent image of the hospital, at the same time, let patients walk less detours, and quickly arrive at the medical room. In the next stage, robots will be associated with hospital business, such as number collection, payment and inpatient registration, so that robot applications can be extended to departments, inpatient wards and social health centers to provide more convenient and beneficial medical services for patients.